Shipping policy

Linen Online – Shipping Policy
Thank you for shopping with us at linenonline.co.za! Here’s everything you need to know
about shipping.

1. Order Processing
• All orders are processed within 7 - 10 business days.
• Orders are not shipped on weekends or public holidays.
• During high order volumes, processing may take a few extra days.
• If there’s a significant delay, we’ll contact you via email or phone.

2. Shipping Rates & Delivery
• Shipping costs and delivery estimates are calculated at checkout.
• We use various trusted courier services to deliver your order.
• Estimated delivery time depends on courier service (once shipped).

3. Tracking Your Order
• A tracking number will be provided as soon as your order leaves our warehouse.
• You can use this number to track your shipment directly with the courier.

4. Damaged or Lost Items
• If your order arrives damaged, please contact the courier immediately to file a
claim.
• Keep all packaging and damaged goods until the claim is resolved.

5. Returns
• For returns or exchanges, please refer to our Return Policy: [LINK]